Pengaruh Persepsi Dukungan Organisasi dan Kepuasan Kerja Terhadap Turnover Intention, Komitmen Organisasi Sebagai Variabel Mediasi
Keywords:
Turnover intention, persepsi dukungan organisasi, komitmen organisasi, kepuasan kerja
Abstract
Tujuan penelitian untuk mengetahui pengaruh persepsi dukungan organisasi dan kepuasan kerja terhadap turnover intention dengan komitmen organisasi sebagai variabel mediasi pada pegawai non ASN Dinas Pemadam Kebakaran (Damkar) dan Badan Penangulanggan Bencana Daerah (BPBD) Kabupaten Pasaman Barat. Jumlah responden sebanyak 136 orang pegawai non ASN Damkar dan BPBD. Model penelitian ini diuji kesesuaiannya melalui software Smart-PLS 3. Hasil penelitian membuktikan bahwa persepsi dukungan organisasi berpengaruh negatif dan tidak signifikan terhadap komitmen organisasi, Kepuasan kerja berpengaruh positif dan signifikan terhadap komitmen organisasi, Komitmen organisasi berpengaruh positif dan signifikan terhadap turnover intention, Persepsi dukungan organisasi berpengaruh negatif dan tidak signifikan terhadap turnover intention, Kepuasan kerja berpengaruh positif dan signifikan terhadap turnover intention, Komitmen Organisasi tidak memediasi persespsi dukungan organisasi dengan Turnover Intention, Komitmen Organisasi memediasi kepuasan kerja dengan turnover intention pada pegawai non ASN Dinas Damkar dan BPBD Kabupaten Pasaman Barat.
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References
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Suárez-albanchez, J., Gutierrez-broncano, S., Jimenez-estevez, P., & Blazquez-resino, J. J. (2022). Organizational support and turnover intention in the Spanish IT consultancy sector : Role of organizational commitment Organizational support and turnover intention in the Spanish IT consultancy sector : Role of organizational commitment. Cogent Social Sciences, 8(1).
Tamengkel, L. (2021). Kepemimpinan, Kepuasan Kerja, Komitmen Organisasional Terhadap Keinginan Keluar Karyawan. Jurnal Administrasi Bisnis (Jab), 11(1), 14–21.
Yılmaz, Y., Üngüren, E., Tekin, Ö. A., & Kaçmaz, Y. Y. (2022). Living with Infection Risk and Job Insecurity during COVID-19: The Relationship of Organizational Support, Organizational Commitment, and Turnover Intention. International Journal of Environmental Research and Public Health, 19(14).
Allen, N. ., & Meyer, J. . (1990). The measurement and antecedents of affective, continuance and normative commitment to the organization. . . Occup. Psychol., 63, 1–18.
Alutto, J. A., Hrebiniak, L. G., & Alonso, R. C. (1973). On operationalizing the concept of commitment. Social Forces, 51(4), 448–454.
Ayu, D., Survival, S., & Hastuti, T. (2022). Pengaruh Perceived Organizational Support terhadap Organizational Citizenship Behavior dengan Komitmen Organisasional sebagai Variabel Mediasi. Jurnal Manajemen Sains Dan Organisasi, 3(1), 21–29.
Blau, P. M. (1964). Exchange and Power in Social Life. NY: John Wiley & Sons.
Cao, Y., Liu, J., Liu, K., Yang, M., & Liu, Y. (2019). The mediating role of organizational commitment between calling and work engagement of nurses: A cross-sectional study. International Journal of Nursing Sciences, 6(3), 309–314.
Eisenberger, R., Huntington, R., Hutchison, S., & Sowa, D. (1986a). Perceived organizational support. Journal of Applied Psychology, 71(3), 500.
Eisenberger, R., Huntington, R., Hutchison, S., & Sowa, D. (1986b). Perceived organizational support. Journal of Applied Psychology, 71(3), 500.
Ladao, L., Lacap, J. P., Batac, J. A., Batac, J., & Dungo, J. M. (2022). The Mediating Effect of Perceived Organizational Support on the Relationship between Authentic Leadership and Turnover Intention. Asia-Pacific Social Science Review, 22(1), 60–77.
Lai, H., Hossin, M. A., Li, J., Wang, R., & Hosain, M. S. (2022). Examining the Relationship between COVID-19 Related Job Stress and Employees’ Turnover Intention with the Moderating Role of Perceived Organizational Support: Evidence from SMEs in China. International Journal of Environmental Research and Public Health, 19(6).
Locke, E. A. (1976). The nature and causes of job satisfaction. Handbook of industrial and organizational psychology. Chicago: RandMc Narlly, 2(5), 360–580.
Meyer, J. P., & Tett, R. P. (1993). Job Satisfaction, Organizational Commitment, Turnover Intention, and Turnover: Path Analyses Based on Meta-analytical Findings. Personnel Psychology, 46, 259–293.
Mobley, W. H. (1986). Pergantian Karyawan: Sebab Akibat dan Pengendaliannya. PT Pustaka Binaman Pressindo.
Mobley, W. H., Horner, S. O., & Hollingsworth, A. T. (1978). An evaluation of precursors of hospital employee turnover. Journal of Applied Psychology, 63(4), 408–414.
Pratiwi, I. D., & Wulansari, P. (2022). Pengaruh Kepuasan Kerja Dan Komitmen Organisasi Terhadap Turnover Intention Pada PT Bank Negara Indonesia ( Persero ) Tbk Wilayah 16 Papua. 9(4), 1844–1850.
Putranti, H. R. D., Suparmi, S., & Suprapti, S. (2021). Analisis Perceived Organizational Support, Quality Culture, dan Kepuasan Kerja sebagai Second-Order Factor terhadap Turnover Intention Karyawan Generasi Y di ATC (Air Traffic Control). Jurnal Maksipreneur: Manajemen, Koperasi, Dan Entrepreneurship, 10(2), 258.
Rawashdeh, A. M., Elayan, M. B., Shamout, M. D., & Hamouche, S. (2022). Human resource development and turnover intention: organizational commitment’s role as a mediating variable. European Journal of Management and Business Economics, 31(4), 469–484.
Sadaf, M., Mukhtar, U., Nemati, A. R., Yousaf, R., & Javed, W. (2022). Impact of Organizational Value System, Perceived Organizational Support, and Job Satisfaction on Organizational Commitment. Journal of Entrepreneurship, Management, and Innovation, 4(1), 71–99.
Setiawan ; Nurlina. (2022). Pengaruh Person Organizational-Fit Dan Kepuasan Kerja Terhadap Turnover Intention Yang Dimediasi Oleh Komitmen Organisasi Pt. Pertamina Banda Aceh. 7(1), 202–214.
Shaikh, E., Brahmi, M., Thang, P. C., Watto, W. A., Trang, T. T. N., & Loan, N. T. (2022). Should I Stay or Should I Go? Explaining the Turnover Intentions with Corporate Social Responsibility (CSR), Organizational Identification and Organizational Commitment. Sustainability (Switzerland), 14(10).
Silva, R., Dias, Ã., Pereira, L., da Costa, R. L., & Gonçalves, R. (2022). Exploring the Direct and Indirect Influence of Perceived Organizational Support on Affective Organizational Commitment. Social Sciences, 11(9).
Song, X., & Ke, jiajia. (2022). Job Satisfaction, Organizational Commitment and Turnover Intention of University Teachers in China’s Pearl River Delta. Proceedings of the 2022 8th International Conference on Humanities and Social Science Research (ICHSSR 2022), 664(Ichssr), 1628–1639.
Suárez-albanchez, J., Gutierrez-broncano, S., Jimenez-estevez, P., & Blazquez-resino, J. J. (2022). Organizational support and turnover intention in the Spanish IT consultancy sector : Role of organizational commitment Organizational support and turnover intention in the Spanish IT consultancy sector : Role of organizational commitment. Cogent Social Sciences, 8(1).
Tamengkel, L. (2021). Kepemimpinan, Kepuasan Kerja, Komitmen Organisasional Terhadap Keinginan Keluar Karyawan. Jurnal Administrasi Bisnis (Jab), 11(1), 14–21.
Yılmaz, Y., Üngüren, E., Tekin, Ö. A., & Kaçmaz, Y. Y. (2022). Living with Infection Risk and Job Insecurity during COVID-19: The Relationship of Organizational Support, Organizational Commitment, and Turnover Intention. International Journal of Environmental Research and Public Health, 19(14).
Published
2023-11-03
Section
Original Articles
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