Development of Ergo-Bundling System for Food Retailer based on Data Mining

  • Bulan Rahma Fattah Universitas Islam Indonesia
  • Hartomo Soewardi Universitas Islam Indonesia
Keywords: Retailer, usable, Customer behavior, Market Basket Analysis, Association rules, Ergonomics

Abstract

In retail, a major challenge is quickly selling perishable food items like cakes or pastries within a limited time. If unsold, these products lead to losses, even with discount promotions. Retailers must forecast stock accurately and develop more effective strategies to meet consumer demand within the required timeframe. One suggested strategy is bundling, where high-demand products are combined with less popular ones. However, when done manually, this approach often fails to align with consumer preferences. This study aims to develop an automated bundling system using data mining techniques. Market Basket Analysis is used to understand consumer purchasing patterns, while Association Rules with the Apriori Algorithm help identify relationships between different products. These methods reveal which items are frequently bought together, making bundling strategies more effective. The system will be designed with usability and ergonomic principles, ensuring it is user-friendly. The implications of this system include improved stock management, more accurate bundling, and better alignment with customer preferences, ultimately increasing satisfaction. Additionally, automation reduces errors and inconsistencies that occur with manual bundling. The expected outcome is a more efficient, effective, and comfortable system for food retailers, leading to higher sales, reduced losses, and greater overall customer satisfaction.

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Published
2024-09-23